Thank you for your interest in participating in one of our events. Before you proceed to purchase tickets or book a place, we strongly recommend you to go through the following event terms and conditions.

  • In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you - the person who will purchase the tickets. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organisers - United Lincolnshire Hospitals Charity.
  • By opting to purchase, allocate or possess tickets to one of our events, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or book a place at an event.
  • Please note that the United Lincolnshire Hospitals Charity reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions - without any prior notifications to you. Such changes will be duly reflected on the website of the organiser www.ulhcharity.org.uk.
  • The price of the ticket/or event space is listed on our webpages. This figure is non-negotiable.
  • The ticket you purchase or event space booked represents a revocable license for you to access the event on the date advertised through the event listing, when the event is scheduled to be hosted. The license includes the revocable right to attending the event. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.
  • The bearer has to assume full responsibility of the event tickets, once they receive it. The United Lincolnshire Hospitals Charity has no liabilities - financial, legal, or otherwise - in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.
  • Kindly note that www.ulhcharity.org.uk is the sole authorised source for purchasing event tickets/registrations. If you obtain your ticket or booking from any other unauthorised source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonour such stolen/counterfeit tickets and declare them as void.
  • The event booking/ticket delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s)/booking for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s)/booking.
  • Please note that tickets cannot be redeemed against cash, credits, or any other benefits.
  • The United Lincolnshire Hospitals Charity has the right to investigate if there has been any violation of the ticketing terms and conditions. In case of any conflicts, the decision of the United Lincolnshire Hospitals Charity will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).
  • If an event booking is cancelled within 1 month of the event a refund cannot be supported as the Charity may have already paid for bookings for that event to take place. 
  • If you are not able to access any particular section(s) of the venue - due to delays, regulations, organiser policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits. The Charity team will endeavour to move your booking to a future event. 
  • If an event or activity is cancelled in its entirety due to any unforeseen circumstances, the United Lincolnshire Hospitals Charity has the sole and absolute right to:
  • i) reschedule the event, or
  • ii) issue a partial/full refund, or
  • iii) not issue any refunds.

Please note that the decision of the issuer in such cases will be deemed final and binding.

  • If the event or activity is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, state announcements, strikes, delays in production, and the like. Once again, the decision of the United Lincolnshire Hospitals Charity will be considered final.
  • If the event has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.
  • All ticket/registration sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.
  • Some of our events are ‘rain or shine’ event. By purchasing the event tickets/registrations, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for attending specified events will be listed within the event page. 
  • If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age’, they will not be granted entry to that event. No refunds, full or partial, will be issued either.
  • By purchasing tickets or registering to an event, you give your consent to the United Lincolnshire Hospitals Charity to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage.
  • You hereby agree to forego all types of surcharge claims - full or in part - and all claims & entitlements related to it.
  • The United Lincolnshire Hospitals Charity does not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.
  • The United Lincolnshire Hospitals Charity follow a common ‘zero-tolerance policy’ towards unauthorised drug usage or carrying at any of our events or activities, AND towards any type of behaviour/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s)/booking will become void from that point on.
  • Please note that you purchase tickets or event registrations on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.
  • In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.